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Order Management Coordinator (all genders)

COMPANY DESCRIPTION:

Nikon SLM Solutions is a leading provider of metal based additive manufacturing technology, commonly referred to as 3D printers, utilizing selective laser melting and powder bed fusion technology. Our 3D printers are designed to produce parts directly from a variety of metal powders. The customers for our metal based additive manufacturing systems come from various industries such as aerospace, energy, healthcare, and automotive. Headquartered in Lübeck Germany, Nikon SLM Solutions has approximately 600 employees worldwide.

POSITION DESCRIPTION:

The Order Management Coordinator provides administrative and transactional support to the Order Management team by assisting with customer order processing, documentation, and order maintenance. Working closely with the Order Management Lead and Order Management Specialist, this role helps ensure customer orders are entered accurately, documentation is complete, and order information remains current throughout the order lifecycle.

This position is ideal for someone who enjoys working with data, supporting cross-functional teams, and maintaining accuracy in a fast-paced environment.

CANDIDATE RESPONSIBILITIES:

·         Create and maintain customer orders within SAP or other ERP systems.

·         Update customer orders to reflect revisions, schedule changes, and order status updates.

·         Review customer purchase orders for completeness and accuracy.

·         Prepare order confirmations, proforma invoices, and supporting documentation.

·         Collect missing customer information required to process orders.

·         Assist with maintaining accurate order records and documentation.

·         Support Logistics by helping coordinate shipment readiness and delivery schedules.

·         Assist Finance with invoicing preparation and customer documentation.

·         Monitor open orders and communicate status updates to the Order Management team.

·         Perform general administrative support related to order management activities.

·         Maintain a high level of accuracy while processing a high volume of transactions.

·         Support additional projects and administrative tasks as assigned.

CANDIDATE QUALIFICATIONS:

Required Qualifications

·         High school diploma or equivalent required; Associate's degree preferred. 

·         1–3 years of experience in order processing, customer service, sales support, logistics, or an administrative support role. 

·         Experience working with an ERP system (SAP preferred). 

·         Strong attention to detail and organizational skills. 

·         Proficiency with Microsoft Office, particularly Excel and Outlook. 

·         Ability to manage multiple priorities while maintaining accuracy. 

·         Strong written and verbal communication skills. 

 

Preferred Qualifications

·         Experience in a manufacturing or industrial environment. 

·         Experience supporting order management or sales operations teams. 

·         Familiarity with shipping documentation and invoicing processes. 

·         Experience working in SAP.

·         Experience with Sales Tax Compliance and Reporting. 

HOW TO APPLY:
Apply directly via our online application tool. Unfortunately, we cannot consider applications by e-mail. We look forward to your application.

You have any further questions? Please feel free to contact us.

Your HR Recruiting Team
Nikon SLM Solutions 

  • Catherine Juszczyk
  • Corporate Recruiter & HR Generalist